Spacer Eclipse online Solutions about our Web Services
Website Services
Latest Eclipse System News
Contact us for a website quote
Frequently asked questions about web site developement
Build your own website
Eclipse Online Solutions website hosting and developement

Customer Service Ticketing: Set your availability

09-May-2009 If you are using the new customer service ticketing feature in the system you may have noticed a new option in the ribbon in the Admin (top-right near your name). This new option appears if you are a user who handles customer inquiries through our new ticketing feature. It allows you to easily put yourself in Available or Unavailable modes which dictates whether you receive customer inquiries or whether they are routed to other members within your organization.


Go Back

RSS Please
Subscribe to feed
SEO| Ecommerce| Analytics| Database| Content Management system| Build your own website|

Terms of Use
| Privacy Statement | Sitemap

Registered in England and Wales, Company No 6910880
Suite 1 ~ 84 Broomfield Road ~ Chelmsford ~ Essex CM1 1SS

© 2013 Eclipse Online Solutions. All rights reserved